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The Birches Medical Practice
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Appointments

The practice operates a same day appointment system.  A number of appointments are available for pre-booking.

Appointments to see the doctor can be booked by telephoning on the day from 8am.

All consultations are 10 minutes in duration.  If you have more than one medical problem and feel you may need a longer consultation , please inform the Receptionist at the time you book your appointment.

Making an Appointment

When you contact either of the surgeries to make an appointment, the receptionist may ask for brief details of the reason you wish to see the doctor. There are occasions when a health problem is best managed by another member of the team, for example, the Practice Nurse for vaccinations or travel advice. The information that you give to the Receptionist helps us to make the most appropriate appointment for you and can help us keep waiting times down. The information you give is treated in the strictest confidence.

Some appointments can be booked in advance.  Demand for appointments is high some appointments are reserved and are not released until later in the day to ensure those with urgent health problems can be seen without unnecessary delay. Any information you give can help us give earlier appointments to those who need it most.


SystmOnline

Book appointments and order repeat prescriptions here

Extended Access to Primary Medical Services

Evening and weekend appointments now available

Patients who are registered at this practice can now book an appointment to see a range of clinicians including GPs and nurses on weekday evenings (after 6.30pm) or at the weekends (on Saturday and Sunday). Appointments will either take place at this practice or at another NHS setting nearby. Talk to the practice receptionist to discuss an appointment.

From 1st October 2018 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at www.england.nhs.uk/gp/gpfv/redesign/improving-access.

Cancelling or changing an appointment

If you can not make your appointment let us know as soon as you can so another patient can book the appointment time. You can cancel or change your appointment:

  • Phone us. Check our opening times
  • Visit the surgery and speak with a receptionist. Check our opening times

If you need help when we are closed

  • Use NHS 111 online (111.nhs.uk) or call 111. 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.
  • Out of hours information
  • If it’s a life-threatening emergency call 999.

Try the NHS App

You can now use the NHS App, a simple and secure way to access a range of NHS services and your GP account on your smartphone or tablet.

You can use the NHS App to check your symptoms and get instant advice, order repeat prescriptions, view your GP medical record, access your Covid vaccination status and more.

If you already use online access you can continue to use it. You can use the NHS App as well.

For more information go to www.nhs.uk/nhsapp

Home Visits

Requests for Home Visits for patients who have serious illness that prevents them coming to the surgery should be telephoned to the surgery before 10.30am. Brief details will be taken by the Receptionist and a telephone number will be recorded to enable the Doctor on duty to make a decision about the request.

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The Birches Medical Practice

Ironstone Centre, West Street, Scunthorpe, DN15 6HX

  • 01724 292 022

Ashby Branch Surgery

Collum Lane , Scunthorpe, DN16 2SZ

  • 01724 742 400
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